Recover overdue revenue before it reaches writeoff
IRIS automates customer outreach, promise tracking, negotiation, and compliance-aware recovery across your full payment lifecycle. Integrates with the systems you already run.
- Collect more from overdue accounts at every delinquency stage
- Preserve customer relationships with compliant, empathetic outreach
- Free your team from routine outreach for escalations and complex accounts
1,284
Recovery actions today
+12%
76%
Promises kept rate
7d avg
43
Leakage flagged
resolved
Real-time routing
01/5Empathy Engine
Supportive RPC on 12-day past due
Compliance-first by design$0 implementation · $0 platform fees
The problem
Revenue does not vanish at writeoff. It leaks long before.
Most portfolios lose recoverable cash to missed touches, broken promises, and the wrong message at the wrong delinquency stage. The damage compounds every week you wait.
Outreach depends on bandwidth
High performers carry the load while other accounts wait. Revenue leaks in the gaps between touches.
Promises die in spreadsheets
Commitments made on calls never trigger follow-up. Broken P2Ps become writeoffs by default.
One playbook for every stage
Day-2 empathy and day-120 recovery need different voices. Generic outreach accelerates churn.
Revenue leak map
Where collections break down
What you lose
Customer intent fades before anyone acts
Stage-aware personas, promise tracking, and compliance guardrails on every touch.
You already know where it leaks. You need a control system that closes the loop.
Recovery personas
Five specialized agents. One control system.
IRIS routes each customer to the right voice, tone, and playbook across the payment lifecycle. Select a persona to see it in action — then follow the full recovery loop below.
Payment lifecycle
The Empathy Engine
First outreach done right. Supportive, human language for newly overdue accounts where tone decides whether a customer engages.
Explore supportive outreachHow it works
One operating loop across the full recovery journey
IRIS is not a dialer bolt-on. It connects outreach, promise tracking, QA, workflow updates, and recovery intelligence from early overdue receivables through pre-writeoff recovery.
Segment by payment stage
IRIS classifies accounts by days overdue, balance, customer history, and prior outcomes, then schedules the first touch before intent fades.
Activate the right persona
The system routes each account to the right voice (empathy, negotiation, promise logic, re-engagement, or final recovery) with treasury rules and compliance guardrails baked in.
Capture every outcome
Every call and message logs dispositions, objections, promises, disputes, and escalations, with follow-up triggered within hours when a commitment breaks.
Guide to approved payment paths
Non-responsive customers get channel rotation and respectful persistence, always routed to your portal, secure links, or saved-payment flows, never card capture on the call.
Execute pre-writeoff recovery
Structured final-recovery outreach applies compliant urgency and loss-aversion framing while prior persona context travels with the account.
Improve continuously
QA, simulation, compliance monitoring, and recovery intelligence refine timing, tone, offers, and routing across every autonomous agent.
Quantify overdue exposure and workflow leakage in your portfolio
Free Revenue Risk Assessment. Personalized report. No sales call required.
Calculate my riskPricing philosophy
Usage-based collections pricing without the usual SaaS markup stack
$0
implementation fees
Launch without a heavy onboarding invoice before you see value.
$0
platform fees
No separate tax just to access the collections operating system.
Pay for usage, not platform access
Monthly plans are prepaid usage credit. Enterprise scales when your portfolio does. Full terms in signup.
Common questions
Answers for collections leaders
What buyers ask most when evaluating AI-driven recovery.
More detail on the full FAQ, including compliance and integration questions.